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Celebrating Customer Service Excellence. Customer Service Week has just come to an end, leaving behind essential reminders about the significance of customer service in our daily business operations. It is not only a celebration but also an acknowledgment of the individuals who diligently work to ensure customer satisfaction. In today’s

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On Thursday, September 28th, 2023, under the bright Nairobi sky, Beem unveiled Moja, its flagship offering that stands at the forefront of Africa’s conversational commerce revolution. This Tanzanian startup, with its reach across more than 25 vibrant markets in Africa, started a new era with the official launch of an

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Something happened to media a few years ago. Its a trend that is accelerating everyday. For all intents and purposes, media as we know it has effectively been transformed by digital. Whether its a mix of social media as well as other types of digital media, the trends suggest that

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