In this presentation for the DX5 The Year Ahead 2024 Virtual Event, I shared my thoughts about the future of work in a world where everything will be impacted by Generative AI. I focussed primarily on the area of digital marketing based on my 20+ years of experience as the

In this episode of the Pure Digital Passion podcast, I had a conversation with Harry Hare, Founder & Chairman of DX5 where we delved into his remarkable journey as a pillar in East Africa’s technology ecosystem. Recorded at the 15th edition of the CIO 100 Symposium & Awards a couple

In a captivating new episode of the Pure Digital Passion podcast, I had the honour of engaging with Elizabeth Okomba, the dynamic Deputy Director and Group Head of Customer Experience at NCBA Group. Our conversation wasn’t just a deep dive into customer experience (CX) strategies; it was a narrative of