In a captivating new episode of the Pure Digital Passion podcast, I had the honour of engaging with Elizabeth Okomba, the dynamic Deputy Director and Group Head of Customer Experience at NCBA Group. Our conversation wasn’t just a deep dive into customer experience (CX) strategies; it was a narrative of

As the digital revolution continues to reshape industries across the globe, East Africa has emerged as a hotspot for world-class data centre solutions, led by industry giants like Africa Data Centres (ADC). During the recent International Telecoms Week Africa (ITW Africa) held at the Radisson Blu Hotel, Nairobi, I had

In a delightful reunion of sorts, I recently had the distinct pleasure of being a guest on the “Ali Talks Tech” podcast hosted by none other than Ali Hussein, a long-time friend and a significant figure in the East African tech scene. We traced back our roots to our days