[New Video & Audio Podcast] The Journey To Achieving World-Class Customer Experience with NCBA Group’s Elizabeth Okomba.
In a captivating new episode of the Pure Digital Passion podcast, I had the honour of engaging with Elizabeth Okomba, the dynamic Deputy Director and Group Head of Customer Experience at NCBA Group. Our conversation wasn’t just a deep dive into customer experience (CX) strategies; it was a narrative of
[New Video & Audio Podcast] A Conversation with Africa Data Centres’ Dan Kwach On The Changing Landscape of Data Centres in East Africa.
As the digital revolution continues to reshape industries across the globe, East Africa has emerged as a hotspot for world-class data centre solutions, led by industry giants like Africa Data Centres (ADC). During the recent International Telecoms Week Africa (ITW Africa) held at the Radisson Blu Hotel, Nairobi, I had
[New Video & Audio Podcast] The Evolution of Technology & The Internet: A Conversation with Ali Hussein On The Ali Talks Tech Podcast On My 25+ Year Career In All Things Digital In Kenya, East Africa & Beyond.
In a delightful reunion of sorts, I recently had the distinct pleasure of being a guest on the “Ali Talks Tech” podcast hosted by none other than Ali Hussein, a long-time friend and a significant figure in the East African tech scene. We traced back our roots to our days