YU Mobile Network Launches in Kenya

Its finally happened. YU, Kenya’s latest mobile network operator has launched today. Everyone has been wondering what tariff package YU would offer since Safaricom, Zain and Orange had already made deep cuts in their tariffs over the last few months.

According to this morning’s press coverage, YU has launched with a rate of Kes. 7.50 per minute to all other mobile networks – this is impressive considering that they are just getting off the ground and need to tap into existing mobile network’s users. At the same time, YU is offering an added incentive of paying all customers Kes. 0.75 per minute for receiving calls from the other Kenyan mobile networks. The accumulated bonus airtime will be credited the following month for usage by YU subscribers.

SMS within the YU network will be Kes. 2.00 per text sent however I have yet to find rates for inter-network SMS. At this time, the YU web site has very limited information on services and the company but this bound to change in the next couple of weeks as they probably launch additional services like data and internet. It looks like the coming year is going to be very interesting in the mobile telecommunications sector as all four mobile networks in Kenya go head to head to win customers!

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  1. December 22, 2008 at 4:31 am — Reply

    hi there,
    I m ajith nair ,now i m using zain . i want some new connections
    so please send me yu r all tarifs and deatiles.
    Ajith Nair

  2. Njoroge Gachie
    December 30, 2008 at 4:31 am — Reply

    This can be a very good service provider but your marketting stategies are not that competitive! Being concerned please do something on this issue and eventually you will win some subscribers.
    Also YU line prices are not that comparable to other line … they are expensive………. Kshs 100…
    Lastly, extend your coverage.

  3. Tom Oketch
    January 1, 2009 at 11:11 am — Reply

    Where in Nairobi do we collect reserved numbers?

  4. January 2, 2009 at 3:59 am — Reply

    Tom, not sure why this information is NOT on the web site (yet) but here is a helpful blog posting you can look at:

    Hope this helps.

  5. Felix
    January 14, 2009 at 5:25 am — Reply

    Hi, I have admired your services and have actually reserved a line, to be collected at Nairobi. How and where do I get the reserveed line?

  6. peter mwangi
    January 15, 2009 at 4:21 am — Reply

    Express of interest,

    Am a resident of ruiru. and my home is 4 km from ruiru town and am offering YU for a space to build their booster. Also have a farm in Gichugu division, Kirima near a safaricom booster which i can also offer too my tel..0722-317487


  7. January 16, 2009 at 3:33 pm — Reply

    Felix, look at my earlier posting. Peter, contact YU Kenya directly on their web site via

  8. fred mutegi
    January 18, 2009 at 9:13 am — Reply

    we are eargely waiting for YU services here in Nanyuki.The cheapest call charges so far.thanks

  9. Giddy
    January 22, 2009 at 3:10 pm — Reply


    I actually like what YU is offering.I currently got a line and its the cheapest and most clear network so far.By the way i was contacted with guys and they delivered my YU simcard to my office.I thought that to be very cool since i dint have to go out looking for the line i had reserved.You can e-mail them with your request to deliver a simcard to you.

  10. Giddy
    January 22, 2009 at 3:13 pm — Reply

    oops think YU has gotten into me.the mail address guys is

  11. eric
    January 28, 2009 at 10:41 am — Reply

    Am disappointed as i was told the service would roam in Djibouti but now i cannot get access to the world because it is not roaming here. Please advice

    February 20, 2009 at 11:53 am — Reply

    MY NO. IS 0722813789

  13. martha
    March 26, 2009 at 12:45 pm — Reply

    do your organization have a vision and mission? i have looked at the website and seen nothing of that nature.

    April 7, 2009 at 10:37 am — Reply

    when you reach meru i have piece of land on hill where you can place ur mast

  15. Nelson
    April 10, 2009 at 6:39 am — Reply

    I have a yu line the problem is you don’t have any booklet to accompany the simcard so that we get more information like now i don’t know how to check my airtime.Help!!

  16. vincent
    April 16, 2009 at 4:50 am — Reply

    I also admire this network but you have yo diversify as fast as possiple so as to reach people in shagz.

  17. Duncan
    April 16, 2009 at 9:48 am — Reply

    i really admire the work you guys are doing i would like to inquire if there is any part time job at your Nairobi offices,am a student at the University of Nairobi doing Sociology and Kiswahili i will feel honored to work as costumer care thank you

  18. April 28, 2009 at 3:19 am — Reply

    thanks for giving us the details we so require from this yu guys who seem to be sleeping on the job.why cant they give us the details we need and financial results on their website?

  19. Kariuki
    May 6, 2009 at 4:16 am — Reply

    Eagery waiting for yu services in Olkalou. I have space you can build base station. 0721691060

  20. May 12, 2009 at 12:55 am — Reply

    Hello Yu, I have moved to your network from safariconm. I like your network for a number of reasons and I hope you will grow well roundedly so that i wont experience inconviniences due to network congestions and other problems associated with……………….


  21. Lyeon
    May 18, 2009 at 3:43 am — Reply

    hi! i am glad that kenya we have got anew mobile service provider and cheaper calling rates,what am wondering why is this network not in kisumu and western kenya coz i believe people in this region realy need it,then does you employ young kenyans to do marketing for them.if so what is the procedure to follow and what are the qualifications to be met,and where exactly are their offices in nairobi.
    Yours faithfully,

  22. May 22, 2009 at 3:32 am — Reply

    Thank a million to yu NETWORK. let me say i’ve used it and it’s really wonderful.Pliz if nopt joined in the new network then you miss something great, Experience with others.

    I’m joseph a graduate, looking forward to working with yu network as customer care Pliz send me back the responses.

  23. May 29, 2009 at 4:17 pm — Reply

    This post is by far on of my most popular! However, i do not apprecite that commenters seem to think that I either work for YU or I’m an owner in YU. I simply blog about them. So, if you really need to reach them, go to

  24. June 8, 2009 at 7:45 am — Reply

    Thanks alot “YU” . because you have brought change we can believe in.
    I love YU network, I have a YU t-shirt, YU-cape, well designed and written 50cts/= per minute! but oops I have no YU line.
    I think they have not arrived in Nakuru, but why?

    Congratulations to you YU.

  25. Gatonye Ngugi
    June 9, 2009 at 8:17 am — Reply

    Congrats YU for coming along and actually doing something for us by appreciating the environment.I also wish to incorporate with YU and conserve the environment.Would like to know more about YU.You is truly ours.

  26. eliud
    June 11, 2009 at 3:01 am — Reply

    what i like most is their browsing charges. 3 bob per mb. its just cool

  27. Evelyne
    June 24, 2009 at 2:07 am — Reply

    how do i check balance for the yu network

    • Fred
      December 14, 2009 at 10:15 pm — Reply

      Evelyne. It’s very simple. Just dial *131# and you’ll be able to see your balance. Thank you

  28. June 25, 2009 at 9:31 am — Reply

    i like the voice clarity when you call with YU.For me its the best so far

  29. June 27, 2009 at 8:34 am — Reply

    when are you reching us here at kericho?

    • peter mwangi njuguna
      September 3, 2010 at 3:20 am — Reply

      am a YU field me on

  30. Nahashon
    July 1, 2009 at 7:29 am — Reply

    REF: Application for an attachment.
    Am student at Kiambu institute of science and technology.
    And am taking diploma in information technology which I am in module two
    I will do module two examination this month .It is a requirement that at the end of module two a student is supposed to go for an attachment. I therefore request for a vacant in the company. During this period I have done the following areas :-
    Programming in,c,c++,foxpro,pascal,sql,web design and also I have done system analysis and design. I will highly appreciate your offer.
    Yours faithfully
    Nahashon kimani.

  31. michael
    July 15, 2009 at 7:00 am — Reply

    hi there i’m mike from msa and i need to connect my line with network please assist me

  32. September 22, 2009 at 8:42 am — Reply

    YU is one of the networks with potential incredible calling rates.

  33. Alfred Otieno
    September 30, 2009 at 3:38 am — Reply

    Am currently using Yu line after migrating from safaricom by diverting the line using yu telephony technology but have been having problems coz the safaricom line uses alot of money even though not in use.Could u find another cheaper way.Another problem is that i have nokia 6111 handset which has packet data only,connecting to internet is very difficult could u help me.

  34. chesro
    October 1, 2009 at 5:57 am — Reply

    any money transfer service to be offered.
    i have a name 4 it “YU-doo”
    any suggestions!!

  35. ephantus
    October 20, 2009 at 1:26 pm — Reply

    is wonderful to have yu here when competation is high work hard to conquer the other provide .in case you require a place to build as booster station at nyahururu ndaragwa contact using my mail

  36. ketrich
    October 30, 2009 at 9:57 am — Reply

    it’s not a comment but rather a request, I wanted to use my phone (with a Yu line) as a modem and was wondering if you could assist me with its dial up settings

  37. vincent
    November 21, 2009 at 7:51 am — Reply

    congratulations on your recent launch of a new and much cheaper tarrif. can i get some of your lines and credit cards to sell in my shop? i kindly also request for your posters.

    bless you!

  38. Fred
    December 14, 2009 at 10:07 pm — Reply

    I’m Fred from kisii. Am a teacher but most interested in mobile networking. Good to be at customer care desk to help in answering most frequently asked queries. I’m also a potential YU seller within my locality. I’ve connected many to the network. Is there any way you can promote me?

  39. Fred
    December 14, 2009 at 10:32 pm — Reply

    My friend do not worry. All you have to do is simple. Just buy any yu line. Credit it with sh100 and then dial customer help line 100 and request the to swap that line/no to whichever number you need and it will be ready as soon as you finish to talk with customer care server.

  40. fredericker
    December 16, 2009 at 5:53 am — Reply

    Many many thanks for your latest tariff. please i want to join the YU world and retain my nos.421536/427744 please advice

  41. December 16, 2009 at 11:16 am — Reply

    hi pple,
    well done for the good work,its nice we can have a good network that can be used by hoping for the best.
    well i have a shop in Nanyuki i saw on the news that u have launched money transfer services.
    pls let me know more i am very much interested.

    December 16, 2009 at 12:07 pm — Reply

    What do i need to do to make my yu line same with my zain number?
    That is,same number but obviously different prefix.

  43. samuel kinoti
    January 2, 2010 at 8:34 am — Reply

    Hi, happy new year.
    please help me, have got already a yu line but i can’t access the internet. please send for me the settings so that i can enjoy your number is 0751461267.
    Thank you.

  44. mutethia mbaya
    January 4, 2010 at 2:39 pm — Reply

    i reserved a YU line sometime last year.
    Where do i pick it in Msa?
    Please respond b4 8/1/10

  45. julie
    January 12, 2010 at 1:04 am — Reply

    Ive been using my yu line since last year and i must say its really good am on Noki Tarrif and the 50 cent billing is great but id like you guys to bring back the free sms offer.

  46. julie
    January 12, 2010 at 1:11 am — Reply

    Yu is a great network i want to believe that your growth is also massive i have great communication skills and would like to work with your organisation in customer care am fluent in both english and kiswahili.

  47. John Agutu
    January 13, 2010 at 1:55 am — Reply

    I am an IT specialist. I believe the company can use my services and just wondering where I can get to know of the available vacancies.

    Thank you in advance!

  48. nimesh
    January 17, 2010 at 5:12 am — Reply

    please send me a link for mobile internate activaton

  49. lilian
    January 18, 2010 at 8:32 am — Reply

    where do i buy the mambo ng’ambo calling card? I am in Nrb

  50. February 17, 2010 at 6:40 am — Reply

    can you plese send for me internet setings

  51. February 26, 2010 at 9:34 am — Reply

    Hi, its quit a challenge to get YU network here in VOI- JORA. kindly work on that.

  52. dismas temo
    March 2, 2010 at 3:41 am — Reply

    please may I get the net settings for motorolab L9?

    March 5, 2010 at 8:32 am — Reply

    We are a rural based NGO located in lugari District with our offices in Moi’s Bridge and matunda Townships. Our Name is FRIENDS OF AIDS VICTIMS AND ORPHANS. We run humaterian programs, among the affected and infected. We also intervene on child abuse, drug abuse, home based violence, civic education, environmental activties. We also assist the less fortunate in the society :- Thus orphans , widows the elderly and all the marginalized. Our programs involve out door activties thus drama, youth outreach events, peer to peer workshops etc. We would wish to collaborate with you in this noble cause. That will enable you to reach as many people as possible. Hence your organization becoming co-operate responsive.

  54. Benson
    March 27, 2010 at 1:54 am — Reply

    Kindly send me the internet settings for Nokia n75.

    My Yu number is 0751-587649


  55. Boniface Mutia Kitili
    April 9, 2010 at 12:40 pm — Reply

    Dear YU,
    I wish to inform you that when you were launching YU, I request for a specific number (0750639407)and was granted by one Mr. David Nthumbi. Soon after, I went for a long working mission outside Kenya and on return afew months ago, I could not trace my sim card. My efforts to replace my card have been fruitless. Please note that I need this number.

    Could you please honour this request as soon as possible! If you do, I promise to request for the following numbers to replace and replace all call numbers from another service provider for my family of five with YU lines. Having erected a YU mast near at Wamunnyu (Mbaikini), I can easily convince quite a number of friends to switch to YU lines. Finally, I am intersted in operating a YU cash. You can call os sms me on 0720/0734-639407 or office direct line 7625169. Please respond.

  56. Boniface Mutia Kitili
    April 9, 2010 at 12:51 pm — Reply

    Dear YU;
    Please refer to my previous mail and see below misplaced sim card details:
    Pin 1: 6723 PUK 1. 68493899; Pin: 1710 PUK 2: 22138116

    Please replace and advice me as soon as possible.

  57. May 8, 2010 at 7:55 am — Reply

    Yu is great! I’ve never regretted being in Yu! Incredible offers, high speed brousing n so much more! But then if you could stop sending people daily sms’es we cld even be more comfortable! N I need internet settings for Yu in my Sony Ericsson K850i, Thanx to yu!

  58. mary
    May 9, 2010 at 1:16 pm — Reply

    not able to withdraw money using yu cash… the menu does not show up

  59. Fred Osinde
    May 28, 2010 at 3:58 pm — Reply

    Mary, I know you’ve been upset when you want to withdraw but it goes in vain. So what you need to do just write an sms {YUCASH UP} and send tad sms to 777. By doing this you’ll have updated the menu. Otherwise thanks and welcome for more queries. You can reach me on 0751820160, 0733820160, 0772820160

  60. Brian
    June 6, 2010 at 1:45 pm — Reply

    I have a problem with my yu modem..can you kindly send me configuration settings so that i can manually set my modem into working as am a busy business personality and i engage very much in web surfing.Thank you in advance and may you continue offering great services..

  61. Joshua
    June 9, 2010 at 1:48 am — Reply

    I registered a Yu line last year and stayed for long before activating it. I would want to activate it now. Please guide me on how to go about it as i still have the sim card and i believe it is still in good condition.
    My number is 0752 264 416

  62. June 22, 2010 at 8:00 am — Reply


    • October 17, 2010 at 6:35 am — Reply

      yes u me on 0750801777

  63. Julius Shiyonzo
    July 22, 2010 at 6:01 am — Reply

    I need internet settings on my phone L6 motorola
    phone number 0750 143 819.


    • July 23, 2010 at 2:31 am — Reply

      Kindly get i touch with YU directly for these details.

      • Robe
        October 2, 2010 at 6:32 am — Reply

        where exactly ..

  64. wallace
    September 15, 2010 at 12:22 pm — Reply

    Kindly send me internet phone original Nokia N72.My Number 0753124532

  65. Salim Ghalgan
    October 4, 2011 at 7:51 am — Reply


    Just gotten into this link and found some veryold infor. Could someone @ YU kindly look into this with a view to up date this………`coz am aware that alot of this stuff is outdated………..YU have an upadted and pleasant day…….


  66. ondieki elijah siko
    October 17, 2011 at 7:18 am — Reply

    wonderful YU! over other networks.i like YU network of which i have just changed almost all of my friends to YU. i like it’s data offers & low calling rates. Above all i admire to work with the company cause you are an international company where my international skills,competence & qualification is highly needed. I am a degree holder in international business management.

  67. September 22, 2013 at 6:09 am — Reply

    pse assist to activate the line, my number is ot54445698

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