Celebrating Customer Service Excellence. Customer Service Week has just come to an end, leaving behind essential reminders about the significance of customer service in our daily business operations. It is not only a celebration but also an acknowledgment of the individuals who diligently work to ensure customer satisfaction. In today’s

On Thursday, September 28th, 2023, under the bright Nairobi sky, Beem unveiled Moja, its flagship offering that stands at the forefront of Africa’s conversational commerce revolution. This Tanzanian startup, with its reach across more than 25 vibrant markets in Africa, started a new era with the official launch of an

Over the last few years, Samsung foldables have moved from being something of a novelty to becoming some of the most desired and premium smartphones in Kenya and globally. You just get a sense that this is now the next normal and you can see how competing brands are all