Posts Tagged

africa

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According to some fairly credible reports last year, Kenya has anywhere from 4M to 7M people who trade in cryptocurrencies. Those are big numbers suggesting over 10% of Kenya’s population, made up of mostly the youth, dabble in crypto.  The massive uptake of crypto in Kenya has recently been largely

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On the 6th of February, 2024, I had the distinct pleasure of joining a vibrant community of Customer Experience (CX) enthusiasts and professionals for The World of CX Weekly Breakfast 🌍🍳 World of Conversations. I was invited to be a guest speaker by Dr. Lucy Kiruthu of Evolve CX who

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In this presentation for the DX5 The Year Ahead 2024 Virtual Event, I shared my thoughts about the future of work in a world where everything will be impacted by Generative AI. I focussed primarily on the area of digital marketing based on my 20+ years of experience as the

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