In an era where technological advancements are rapidly transforming the workplace, last week’s Marketers Conference in Nairobi was a platform for a vital discussion on the role of Artificial Intelligence (AI) in shaping the future of work with a focus on current and next practices from a marketing perspective. I

In a captivating new episode of the Pure Digital Passion podcast, I had the honour of engaging with Elizabeth Okomba, the dynamic Deputy Director and Group Head of Customer Experience at NCBA Group. Our conversation wasn’t just a deep dive into customer experience (CX) strategies; it was a narrative of

In this recent electrifying episode of the Pure Digital Passion podcast, we had the pleasure of hosting Rishi Kohli, the dynamic CEO and co-founder of Fika Mobility. Through an insightful dialogue, we uncovered Fika’s grand vision to drive sustainability, efficiency, and accessibility in Kenya’s bustling Boda Boda sector through innovative