The launch of the strategic partnership between Jubilee Health Insurance and bolttech last week was important. However, the discussion panel that followed offered something different: a practical examination of what must change if health protection is to become more accessible, relevant and dependable for customers in Kenya and beyond.  That

A couple of days ago I had the opportunity to moderate a discussion panel at the launch of a strategic partnership between Jubilee Health Insurance and bolttech here in Nairobi. The panel brought together Njeri Jomo, CEO and Principal Officer of Jubilee Health Insurance; Bente Krogmann Osore, General Manager of

Three months ago, I wrote about how finally using Airtel Money as my primary mobile-money interface for two days completely changed the way I thought about M-PESA, Safaricom and the competitive possibilities in Kenya’s digital-payments market. That experience began almost by accident. Safaricom had just launched My OneApp, and the