Customer experience is the future of all businesses. Let me say it again, customer experience is the future of all businesses! Whether this means simply writing down customer preferences using pen and paper for their next visit to your hotel or restaurant with no technology at all, or, employing the

Something Shifted From Zoom.  I had something of an epiphany last week when I needed to have a 2-hour end-of-year virtual meeting with my team at Dotsavvy. Since we use Google Meet for the majority of our meetings as we subscribe to Google Workspace, this has been our go-to platform

Mark my words, going into 2024, and beyond, any decent social media user experience will be largely tied to paying for a membership subscription to get the most out of it. This has also become a thing as consumers increasingly use ad blockers which compromises ad revenues for social media