Safaricom 4G+ VS Telkom Kenya 4G: Which 4G Mobile Network Is Faster?
I have been meaning to do this blog post for sometime now but I never did get round to it till today. Ever since Safaricom 4G launched in Kenya a couple of years ago(?) its been the fastest mobile network in the country when it comes to Internet speeds. However, since Telkom Kenya relaunched with 4G a few months ago the million shilling question for me has been which of two 4G networks is faster?
Now, it should come as no surprise that Safaricom relaunched their upgraded 4G network as ‘Safaricom 4G+’ just before Telkom Kenya did offering even faster speeds than before. This was clearly a defensive move to retain customers and enhance their competitive edge given that Telkom Kenya was effectively going head to head with them with a 4G capable mobile network.
Therefore, in order to provide an objective comparison between Safaricom’s 4G+ and Telkom Kenya’s 4G networks I decided to conduct a few speed tests recently to see which 4G mobile network was the faster one? The first caveat that I needed to cover is that speed tests often use different Internet Service Providers (ISPs) to run the tests. Therefore, it was essential I ensure that the ISP being used for the speed comparison would be the same in the comparisons, and in this case Liquid Telecom.
Secondly, I had to do the tests at approximately the same time so as to factor in aspects such as network utilization at the time and also at the same location. This approach is obviously not 100% perfect but I did lots of tests on both Safaricom’s and Telkom Kenya’s 4G networks to get the highest speeds possible on one common ISP for each mobile network.
Thirdly, I had to use the same device with the same functionality for each 4G mobile network which was done using my iPhone 6S. This ensured that the test results would be consistent on the same device without any variances that I could not control to skew the outcome. Again, this is not a perfect science but the idea is to get a more or less accurate result that would show clearly which mobile network is the faster one.
In the case of Telkom Kenya 4G, the top download speed was 38.70 Mbps and the top upload speed was 23.15 Mbps. However, in the case of Safaricom 4G+ the top download speed was 53.04 Mbps and the top upload speed was 23.81 Mbps. In this head-to-head comparison, Safaricom 4G+ was 37% faster in terms of download speeds compared to Telkom Kenya 4G. What gets even more interesting is that I had an ultimate top download speed of 62.84 Mbps for Safaricom 4G+ when using another ISP for the same which I could not factor into the comparison results for the sake of consistency.
So, in a nutshell, based on the speed tests, it would appear that when it comes to pure download speeds, Safaricom 4G+ is consistently faster than Telkom 4G. In terms of upload speeds, Telkom Kenya 4G and Safaricom 4G+ are essentially the same. However, do bear in mind that Telkom Kenya is currently grabbing lots of 4G marketshare given that they are giving consumers 1GB of free 4G data per day, even if they are slower in download speeds compared to Safaricom 4G+ at the moment?
Going forward, it is expected that Airtel Kenya will be launching their 4G network any day now that will compete with Safaricom 4G+ and Telkom Kenya 4G. In addition, a new entrant in this space will be Jamii Telecom or ‘JTL’ as they are known who are also launching a 4G capable mobile network very soon in Kenya to compete with the other existing mobile networks. This means that before the end of 2017 we will have four 4G mobile networks in Kenya and then it will be time to do speed tests on all of them to see which one is really the fastest!
Telkom guys need to up their game. Their customer service is slow and untrained. Their Technology is 1950s. They’ll exist in the market because Kenyans have few options. Their honeymoon is ending and soon their 3m customers will scatter. For example, I have tried buying their weekly XL bundle for two weeks now and everytime I have to get to the CEO to get someone to work on it something that’s supposed to be self-service via *544#.
After Telkom honeymoon TVCs customers will go back to ‘default’ (Safaricom) and a bigger exodus is expected to JTL, etc. Telkom’s unserious mindset is good if we were in 1950s and if they were a sole provider but cannot work in a competitive market
Did you figure out how to buy the XL bundles?
I think I was one of the early converts to Telkom 4G and I have yet to experience any issues buying bundles. My gripe would be with their inconsistent connectivity and airtime purchase options as well as their poorer customer service.
Orange Telkom was a mess. They neglected their biggest advantage – which was the fixed line network which could have easily been upgraded to fiber – and instead chose to play catch up with Safaricom. They never had a chance of winning when playing by Safaricom’s rules.
I have high hopes for Telkom under the new management. They immediately got out of the mobile money sector and are concentrating on improving their infrastructure. Their current offerings might be wanting I remain optimistic. Consider what they have managed to achieve since they took over: Launch of 4G network, upgrade of infrastructure (still in progress), improved targeted marketing, and what seems like a better strategy than Orange ever exhibited.
I would say we give them time to complete their infrastructure upgrade then judge them on what they do after that.
@one2moja Telkom Kenya is still work in progress. I think they have really good deals. Lets see where all of this goes. Time will tell.
Hello.. Have you studied the consistency of each network?
@rogers not yet? Is that somenthing you would like covered too?
It’s faster than other
Faiba 4G is being launched today with Crazy speeds acha hizo za Safaricom and Telcom… upto and over 100mbps on mobile phone…
Then kindly do another review now of the three…
@mathew lets see how that goes.
Telkom internet is cheaper and iconomica