This is really going to be interesting from a branding perspective! Its now confirmed that Vivendi from France has negotiated to acquire Zain’s African operations. This is somewhat interesting since Vivendi used to own Kencell in Kenya which it then sold off to Celtel back in 2003 as a result

Kenya’s ICT Board has launched its Business Process Outsourcing (BPO) value proposition strategy which is focused on Kenya becoming a global niche player for outsourced call center sales and customer service. The global market for BPO services currently stands at approximately US$ 220 million. The Rockefeller Foundation has given the

In the news today, Zain, Kenya’s second largest mobile network has lowered its internet charges by approximately 25%. The move is expected to increase the number of subscribers that Zain has to-date by making internet access significantly more affordable, country-wide. It also means that Zain is responding to the recent