This article was first published in the December 2022 edition of The Kenya Insurer, the journal of the Association of Kenya Insurers which you can access here. The advent of the COVID-19 pandemic almost three years ago changed everything and everyone in a myriad of ways in Kenya and beyond.

Safaricom is already undoubtedly a major player for Internet access at the consumer level with its 3G offering, Safaricom Live. The ability to access broadband Internet in most parts of Kenya on your phone or via a modem has made the Internet truly mobile for lots of folks. In fact,

I am appalled. Nakumatt Holdings, the behemoth that is one of East Africa’s largest retail businesses has failed to have internet crisis communications via its web site. It is now 3 days since the Nakumatt Downtown fire tragedy that now has a confirmed death toll of approximately 40 people. However,