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Kenya Showed IShowSpeed (Speed) Things! – 3 Key Takeaways From The 6-Hour In Real Life (IRL) Livestream.
I have a confession to make. Until 2 weeks or so ago, I had no idea who IShowSpeed (Speed) was (true story). He only came to my attention when I saw some online ‘chatter’ and various posts saying that he was coming to Africa for a multi-country tour and Kenya
Content Now ‘Finds’ Us On Social Media Based On Our Interests & This Changes Everything
In the early days of social media, 15 to 20 years ago, the ‘social graph’ was the basis for the algorithms that determined what content we see on the platforms. The social graph prioritized showing us the posts from the people and brands we followed or were connected to. Fast
Delightful Customer Experience (CX) Can Be So Much More Than Sending Automated Birthday Email Messages!
In the modern context, being onboarded as a customer can be an onerous process of submitting incredible amounts of personal information that often leave you wondering why its all required to begin with. Quite often, we share all sorts of professional and private bits of information that collectively constitute a