[New Video & Audio Podcast] The Journey To Achieving World-Class Customer Experience with NCBA Group’s Elizabeth Okomba.
In a captivating new episode of the Pure Digital Passion podcast, I had the honour of engaging with Elizabeth Okomba, the dynamic Deputy Director and Group Head of Customer Experience at NCBA Group. Our conversation wasn’t just a deep dive into customer experience (CX) strategies; it was a narrative of
Gulf African Bank Celebrates 15 Years of Islamic Banking Innovation, Inclusivity, & Success In Kenya.
Gulf African Bank (GAB) embarked on its groundbreaking journey in 2005, born from the vision of innovative Kenyans who saw the need for a banking alternative rooted in Islamic principles. Officially launching in 2008, GAB became Kenya’s first Islamic bank, starting a new era in ethical and inclusive banking. This
[New Podcast] Strathmore University Business School (SBS) Marketing Roundtable On Marketing In The AI-Tech World: Navigating The Digital Frontier.
This was a panel discussion on the 16th November 2023 titled ‘Emerging Technologies: What’s On The Horizon of Marketing’ that was part of the Strathmore University Business School’s Marketing Roundtable On Marketing In The AI-Tech World: Navigating The Digital Frontier. The panel had me, Moses Kemibaro, as Founder & CEO