Forget all the amazingly low voice and sms offers that Kenya’s four mobile networks have been promoting over the last year or so. At the end of the battle, what became obvious is that subscribers had grown by leaps and bounds but the average revenue per user (ARPU) had dropped

Today’s Business Daily Newspaper has an article on Kenyan businesses and professionals using social media and social networking as a marketing and service delivery channel. I was interviewed for the same by Business Daily’s Wanjiru Waithaka and I am quoted in it. You can read the article in full on

Outsourcing is the process of an organization or person contracting a company or person to do a particular function that is considered non-core. Outsourcing has emerged as one of the world’s fastest growing business sectors with countries like India leading the pack by having between 5-6% global market share and